Contact Shivaay Betting — We're Always Here for You
There is no automated queue, no ticketing system, and no form that gets reviewed “within 3-5 business days” at Shivaay Betting. When you reach out, a real member of our team picks up — ready to help you with a new cricket ID, a withdrawal query, an account issue, or anything else you need. We are available 24 hours a day, 7 days a week, 365 days a year. Even during the IPL final.
📲 Reach Us on WhatsApp — Fastest Response Guaranteed
WhatsApp is our primary and fastest support channel. Send us a message for:
- Getting a new cricket ID or betting exchange ID
- Checking on a deposit or withdrawal
- Resolving a cricket ID login issue
- Requesting account suspension or self-exclusion
- Any question about our platforms, games, or services
Support Hours
| Channel | Availability |
|---|---|
| 24/7 — Every day including holidays | |
| Monitored daily — Response within 4 hours | |
| 🌐 Website | Monitored during business hours |
What Can We Help You With?
New Account & ID Setup
If you’re new to Shivaay Betting and want to get your first online cricket ID or betting exchange ID, just send us a WhatsApp message and our team will walk you through the entire process — deposit options, platform choice, and ID delivery — in a single, friendly conversation.
No lengthy forms. No complicated verification process. Just a straightforward conversation that ends with your ID live and ready to use.
Existing Account Support
Already a Shivaay Betting member? We handle a full range of account support requests on WhatsApp including:
- Withdrawal processing — confirm, track, or escalate a pending payout
- Login recovery — reset a forgotten password or recover a locked account
- Balance queries — clarify any discrepancy in your account balance
- Platform issues — report a technical problem on your gaming platform
- Account upgrades — switch platforms, upgrade your ID type, or add casino access
Responsible Gaming Requests
If you need to take a break, reduce your betting activity, or close your account entirely, we handle all such requests with priority, confidentiality, and without judgment.
Simply message us on WhatsApp stating that you wish to pause or permanently close your account. This is processed within one hour of the request being received, regardless of the time of day.
For external support resources, please visit our Responsible Gaming page.
Quick Answers Before You Message
How quickly will I receive my cricket ID after contacting you?
delivered within 5–10 minutes of your deposit being confirmed. Our team is monitoring WhatsApp in real time, so you’re never waiting long.
What's the minimum deposit to get started?
You can get started with as little as ₹100 with no hidden setup or registration fees.
My betting exchange login isn't working — what should I do?
Send us a WhatsApp message right now. Our team has direct platform access and can resolve most login issues within minutes.
Can I contact you at 2 AM during a live match?
Absolutely. Our WhatsApp line is staffed around the clock. Live match support is something we take especially seriously — we know the timing of cricket doesn’t follow business hours.